The Tracking Portal allows customers to track their shipments by entering the Global-e Order ID or the Merchant Order ID and the email address used to place the order. The merchant can request that Global-e sets the Tracking Portal to show a branded merchant logo to your customersThe order and shipping confirmation emails you received from Global-e include the Order ID. The Global‑e Order ID or the Merchant Order ID. The email address you used to place the order.The Tracking Portal supports English only.
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